PINNACLE Enterprise
PINNACLE Enterprise is a comprehensive, incredibly powerful Service Lifecycle Management (SLM) solution that will provide you with real-time business intelligence and help you maximize the performance of your telecom and IT systems.
Designed for larger companies with highly dynamic environments, PINNACLE Enterprise allows you to utilize all aspects of the PINNACLE Communications Management Solutions and available business process outsourcing (BPO). Offering much more than just Telecom Expense Management (TEM), PINNACLE Enterprise allows you to enjoy a number of important benefits, including the ability to:
- Automate customer self-service
- Efficiently facilitate government and organizational compliance
- Optimize use of resources
- Enhance the green collaboration of IT service support and delivery
- Utilize real-time business intelligence
Business Intelligence Delivered How and When You Need It
Using PINNACLE Enterprise, you'll be able to gain actionable, real-time insight through a variety of intuitive dashboards, customizable reports, and flexible queries that enable you to export and analyze data on demand.
Using this data, you'll be able to achieve more efficient, more effective:
Create the Solution That's Right for You
PINNACLE Enterprise gives you the ability to utilize any or all of the 11 PINNACLE applications and optional managed services from Invoice Management and Service Desk to E911 and Inventory Management. PAETEC will work with you to create a customized solution that works the way you need it to.
For more information, please read our PINNACLE Enterprise Brochure.