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PINNACLE Online's real-time suite of integrated management tools helps you proactively reduce expenses by providing your business with a unified view of your IT services and assets. Using powerful interactive analytics, you'll be able to establish the upper hand in managing your increasingly complex and costly IT infrastructure. And because it's a Software as a Service (SaaS) solution, PINNACLE Online is easy to leverage and deploy, with no software to install, and no additional hardware to purchase or configure.

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PINNACLE Online delivers all of the primary management functions and interactive Business Intelligence (BI) tools of our PINNACLE Enterprise Service Lifecycle Management (SLM) solution via the simplicity of a Web browser. With PINNACLE Online, you'll be able to:

• Maintain real-time audits of the location, ownership, and use of all your communications services and assets
• Conduct multi-dimensional spend analysis by vendor, invoice, location, and stakeholder
• Compare your communications services commitments to your actual use of those services
• Standardize the procurement and provisioning of technology services and assets
• Streamline resolution of quality and continuity of service issues

Those are just some of the many benefits offered by PINNACLE Online and its ability to create enhanced efficiencies for a wide range of tasks, including:

• Managing your invoices
• Processing service orders
• Running your help desk
• Conducting real-time multi-dimensional analytics of your expenses by vendor, location, and invoice
• Tracking vendor Service Level Agreement (SLA) performance
• Allocating charges to the appropriate internal budget automatically

Available. Flexible. Scalable. Because PINNACLE Online is hosted on PAETEC's national high-speed data network and within our SAS70 certified commercial data centers, you can be confident that you'll always enjoy the highest levels of reliability and performance, both now and into the future.

For more information, please read our PINNACLE Online Brochure.